SHIPPING AND RETURNS
All sales are final!
You can always contact us for any return question at email@example.com.
Unfortunately, we cannot accept returns on our custom items. These items are processed and handmade from the day of order being received. We inspected each product before it leaves our facility to ensure no defectives are damages are presented.
We do understand that are some occurrences that may beyond our control. We will accommodate to ensure all parties are satisfied with a suitable out come. With that being said please inspect your order upon receiving it and notify us within 24 hours.
Damages and issues Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. You must have documentation from shipping company stating damages for a possible return.
Refunds on Approved Returns
We will notify you once we’ve received and inspected your (damaged return), and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method minus a 25% handling fee within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.